The mantra for success in today’s business requires an on-demand computing power, rather than the total ownership of the infrastructure and their maintenance. This not only reduces your business’s Total Cost of Ownership (TCO) but also provides you with the competitive edge to excel. This propagates the need of a virtual and dynamic infrastructure that promotes flexibility and scalability to your business.
Xsolutions provides monitoring and management services for your network. We provide services for network management and security, complete management of application performance and unified communication. Our solution monitors and manages services for all IS operations such as change, capacity, incident and process management. Our expertise in handling legacy data, helps our customers to migrate their legacy network to latest technologies. We also provide next-generation transformation services like technology convergence.
IT Service Management
Service management ensures that IT aligns with your business requirements and that the right applications are available and meeting user needs. Using our process-driven approach, you can detect and resolve problems proactively. Our services are available to your business 24*7*365, striving consistently to reduce incident volume by an average of 10%, and slash downtime of critical services by as much as 70%.
IT Service Desk
We offer support services from basic IT helpdesk to enterprise service desk solutions. We provide desktop management, desktop support, messaging and collaboration, and mobile services which includes complete lifecycle management of desktop and mobile device environments, automated provisioning, deployment and support, multi-vendor asset management, break/fix, software and infrastructure management, SLA coherence, to name a few.
With an increase in the uptake of cloud computing, business and government organizations are scrutinizing data centers to a higher degree in areas such as security, availability, environmental impact and adherence to standards. Xsolutions enables smart data centers for your organization helping you adopt the optimal Data center strategy for world class operations. We offer Server management, Database, Middleware, and Applications management, Storage management, Capacity management and Enterprise monitoring.